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Advice, Support, and Guidance

There are lots of specialist organisations, services and charities that offer a high level of support and advice on mobility and disabled living.

AccessAble

AccessAble is here to take the chance out of going out. To give you the detailed information you need to work out if a place is going to be accessible to you.

Helpline: 01508 489 449
Email: hello@AccessAble.co.uk
Web: www.accessable.co.uk
Address: AccessAble, 18-20 High Street, Stevenage, Hertfordshire, SG1 3EJ

Disability Rights UK

Offers a wide range of information of use to disabled people, including; housing, benefits, independent living, and employment.

Helpline: 01279 635999
Email: enquiries@disabilityrightsuk.org
Web: www.disabilityrightsuk.org
Address: Plexal, 14 East Bay Lane, Here East, Queen Elizabeth Olympic Park, Stratford, London, E20 3BS

Disabled Motoring UK

Disabled Motoring UK is a charity that supports disabled drivers, passengers, and Blue Badge Holders. DM works directly with the government and UK businesses to improve access and provisions for disabled people.

Helpline: 01508 489 449
Email: info@disabledmotoring.org
Web: www.disabledmotoring.org
Address: Disabled Motoring UK Folly Farm, Upgate Street, Carleton Rode, Norfolk, NR16 1NJ

Living Made Easier

Since 1969 the DLF has been providing free impartial advice and information on solutions, gadgets, adaptations, and aids to make life easier.

Helpline: 0300 999 0004
Email: info@dlf.org.uk
Web: www.livingmadeeasy.org.uk
Address: Shaw Trust, Black Country House, Rounds Green Road, Oldbury, B69 2DG

Motability

Motability Operations Ltd – an independent company responsible for the finance, administration, and maintenance of the Motability Scheme.

Helpline: 0300 456 4566
Web:  www.motability.co.uk
Address: City Gate House, 22 Southwark Bridge Rd, London SE1 9HB

Money Helper

Money Helper helps people manage their financial situation, with a free and impartial advice service, whilst supporting those living with disability or illnesses.

Helpline: 0800 011 3797
Email: enquiries@moneyadviceservice.org.uk
Web: www.moneyhelper.org.uk/
Address: Money and Pensions Service, 120 Holborn, London EC1N 2TD

Scope

Scope, the disability equality charity in England and Wales, provides practical information and emotional support when it’s most needed, and campaign relentlessly to create a fairer society.

Helpline: 0808 800 3333
Email: helpline@scope.org.uk
Web: www.scope.org.uk
Address: East Press Centre, 14 East Bay Lane, London E15 2GW

Government Support

The government offers a wealth of information ranging from financial support and grants to, advice on housing and equipment. It’s also worth taking a look at the government’s National Disability Strategy which launched in 2021 as an advice hub for work and business-related support.

Web: www.gov.uk/disability-benefits-helpline

Blue Badge Scheme

The Blue Badge scheme helps you park closer to your destination if you’re disabled.

Web: www.gov.uk/apply-blue-badge

For questions about the Blue Badge scheme contact your local council.

Existing GowringsVersa Motability Customers

If at the end of your Motability agreement you are looking to buy a new vehicle, we would be delighted to supply you with your next new vehicle and keep you as a valued GowringsVersa customer. Please contact our sales team to find out what vehicle options we have to offer.  Tel 0345 608 8020

If you do choose us to supply your new Motability vehicle, we will arrange collection of your current Motability vehicle at the same time we deliver your new one.  Otherwise, you can arrange for the car to be collected yourself by contacting Motability Customer Services on 0300 456 4566.

Motability Contact Telephone Numbers

Useful phone numbers for Motability customers.

  • Customer Service: 0300 456 4566
    (Lines are open 8am to 7pm Monday to Friday, and 9am to 1pm on Saturday)
  • Insurance: 0300 037 3737
  • Tyres: 0330 123 1531
  • Glass: 0300 037 9944
  • Breakdown: 0800 73 11173  or 0333 202 1878

GowringsVersa Mobility Easter Closing:

GowringsVersa Mobility will be closed: from Friday 15th April 2022 to Monday 18th April 2022

Reopening on Tuesday 19th April 2022

Support for our Motability Customers

Emergency Breakdown Cover
(via RAC)
0800 73 111 73 / 0333 20 218 78
Tyres (via Kwik Fit) 0330 12 315 31
Glass (via Autoglass) 0300 03 799 44
Motability Insurance (via RSA) 0300 03 737 37
Motability Customer Services(Motability Contact Centre) 0300 456 4566 (Mon to Friday 8am to 8pm, Sat 9am to 5pm)

 

Manufacturer’s Breakdown Support for our non-Motability Customers

Fiat Assist 00800 342 80000
Ford 1 Call 0800 111 234  /  020 3564 4444
Renault 0800 085 8005  /  0333 202 3005
Vauxhall Assist 0800 553 388
VW Assist 0800 777 192

 

For Used Vehicles, where breakdown cover has been activated as advised at Delivery:

RAC  -  Tel 0333 2000 999