To be eligible for a vehicle on the Motability Scheme, you will need to receive, or be a carer for someone who receives, one of the following allowances:

• Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
• Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA)
• War Pensioners’ Mobility Supplement (WPMS)
• Armed Forces Independence Payment (AFIP)
• Scotland’s Child Disability Payment (CDP)
• Scotland’s Adult Disability Payment (ADP)

You must have at least 12 months of award length remaining when you apply.

There are additional circumstances where you may also be entitled to a Vehicle including:

• An application on behalf of a child aged three or older, who is entitled to the mobility allowance.
• If you do not drive, but receive the allowance, you can apply for a car as a passenger and propose two other people as your drivers.
• If you are under 65 and have a disability but are not currently receiving the Higher Rate Mobility Component of the DLA you may be entitled to this allowance.

Please visit Motability for a full breakdown.

If you receive any of the Motability allowances mentioned above and you’re not sure what vehicle would suit your needs, speak to Motability. The Motability website provides a full list of qualified, trusted suppliers and vehicles available on the scheme as well as a rich library of information on disabled living.

Once a decision has been made, you’ll need to speak to your local WAV dealership who will arrange a demonstration on your behalf before placing the order, including any adaptations or conversions that you will need.

As part of the Motability Scheme, we are required to provide all customers with two demonstrations.

These vehicles have the potential to change lives, so it’s important that we get this right, and a demonstration is a great opportunity to really get a feel for the vehicle.

The first demonstration will take place after you have selected your vehicle. We want to make sure as the primary user that you’re happy with the size, space, shape, and conversions. The second demonstration will be given during the delivery of the vehicle. One of our Mobility Advisors will talk you through all of the controls, including the conversions, and answer any further questions you might have. 

What is an Advance Payment?

Vehicles with advanced specifications, which require modification, can require an additional upfront payment or ‘Advance Payment’ as it’s often referred to. Simply put, the Advance Payment covers the difference between the cost of your car and your allowance paid over the length of the agreement. It is not a deposit and is therefore not refundable.

If you have chosen a car with an Advance Payment, it will need to be paid in full to the dealer either before or on the day of vehicle collection.

What about Insurance, is it Expensive?

You’ll get a full package – Motability will cover your insurance, servicing, and breakdown. The worry-free package includes cover for up to 2 drivers, and then a further driver after the vehicle has been delivered. This can include yourself, family, friends, or carers.

All proposed drivers will be subject to the Scheme’s policies on who can drive your vehicle and must also meet Motability’s chosen insurance providers’ eligibility criteria regardless of whether they are added at application or during your lease.

Motability will arrange your vehicle documents and post a copy direct to your home.

Once your Motability application has been approved, you’ll be able to place your order with one of our Specialist Mobility Managers.

We require the following documents to process your vehicle:

• A copy of your award letter from the Department of Work and Pensions for your Disability Living Allowance or War and Pensioners’ Mobility Supplement.
• A copy of the driving licence for your named driver (both paper document and photo card) or a letter from your care package provider for open insurance, if your carer(s) will be driving the vehicle.
• A recent utility bill to prove your address (i.e. gas/electricity/water bill, bank statement).

After we receive these documents, your application will be entered onto the online Motability System, they will then contact the Department of Work and Pensions and the DVLA (Driver Vehicle and Licensing Agency) for final approval.

 Once we’ve completed the paperwork and depending on the model and specification of your chosen vehicle, delivery should normally take four to six weeks.  Please be aware of a global shortage, which is currently affecting lead times.

Your new WAV will then be delivered directly to you, as standard to the address provided. A Mobility Advisor will then talk you through all of the vehicle controls, where you can discuss any outstanding questions about the vehicle.

We always want to be 100% transparent with our customers about the ongoing manufacturing issues. We understand the frustration of the current wait time, but these ongoing challenges in the motoring industry are global which means it’s affecting all WAV suppliers. As the expected shortage of vehicles continues into the near future, please be assured we will make every effort to keep you updated on the progress of your Vehicle. 

3 – Order Your Vehicle

When you have decided on the vehicle, and you are happy with the demonstration your assigned Mobility Manager will be on hand to talk you through the order process and complete any forms. If you have any questions during this period don’t hesitate to call, we’re here to help and support your application.

6 – Free Demonstration

For a free, no obligation demonstration of one of our range of wheelchair accessible vehicles, please contact our friendly and knowledgeable team who will be in touch to make the arrangements.

Book A Demo