I am an existing customer – what happens if my next order is delayed?

If your next order is delayed and your new car is unlikely to be delivered before the end of your current lease Motability will extend the lease on your current vehicle until your new one is ready. This includes your insurance, breakdown cover and the other aspects of your worry-free package, so you should not notice any difference with your lease.

You’ll just need to make sure you’ve completed the MOT on your vehicle by your original lease end date, as we won’t be able to extend your lease unless this is done.

If this means that your lease is likely to extend more than a year beyond your original lease end date, you’ll need to arrange for another MOT and for some customers another service on your vehicle before it is handed back