The current global supply issues are having an effect on some vehicle repairers. The availability of certain parts, particularly those needing semiconductors, has been impacted and means it could take longer for replacement parts to arrive.
These delays also mean workshop space is taken for longer which has an effect on the number of vehicles that can be repaired.
If your vehicle needs insurance repairs, our insurance provider and their approved repairers will communicate with you throughout your claim. They will keep you informed of the progress and let you know if any delays are likely to occur.