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Gowrings Mobility and RAC Warranty Claims Department

During this exceptional period, for however long it may be, the Coronavirus shut down may cause delays in components being available to repair your vehicle.

In the interest of all our customers who have purchased a used from us and still have a RAC Warranty (82 Point Check) in place here is some advice on what to do if your vehicle develops a fault.

In the first instance (as soon as possible) please contact the RAC warranty Claims Team on 0330 100 3728.

Please ensure that you have all your details available

* Name, Address and Telephone Number
* Your Vehicle Registration Number and/or you RAC warranty Agreement Number
* The current mileage of your vehicle
* The date the fault occurred
* Details of the fault

Your RAC Claims Team will register the claim, then you can contact us at Gowrings Mobility on 0345 608 8020 and we can give you an idea of the availability of repair times and spare parts. RAC might also be able to help with arranging the repair depending on the current situation and availability.

Don’t be caught out by not claiming and finding out that your RAC Warranty Agreement has expired. It is important to be aware of the period of cover so that you register any fault that may be covered by the agreement before the warranty expiry date.

Many thanks and stay safe and well

GowringsVersa Mobility Easter Closing:

GowringsVersa Mobility will be closed: from Friday 15th April 2022 to Monday 18th April 2022

Reopening on Tuesday 19th April 2022

Support for our Motability Customers

Emergency Breakdown Cover
(via RAC)
0800 73 111 73 / 0333 20 218 78
Tyres (via Kwik Fit) 0330 12 315 31
Glass (via Autoglass) 0300 03 799 44
Motability Insurance (via RSA) 0300 03 737 37
Motability Customer Services(Motability Contact Centre) 0300 456 4566 (Mon to Friday 8am to 8pm, Sat 9am to 5pm)

 

Manufacturer’s Breakdown Support for our non-Motability Customers

Fiat Assist 00800 342 80000
Ford 1 Call 0800 111 234  /  020 3564 4444
Renault 0800 085 8005  /  0333 202 3005
Vauxhall Assist 0800 553 388
VW Assist 0800 777 192

 

For Used Vehicles, where breakdown cover has been activated as advised at Delivery:

RAC  -  Tel 0333 2000 999